Michael Leger

Contact Center Solutions Architect

Training

Aspect Unified IP Training

  • Unified IP 6.6 – 7.4 Installer
  • Unified IP 6.6 – 7.4 Support
  • Aspect Advanced Quality Management Technical Advisor
  • Aspect Advanced List Management Technical Advisor
  • Workforce Manager Technical Advisor
  • Unison Support

CosmoCom Contact Center Training

  • CosmoCom Tier 1 Support
  • CosmoCom Tier 2 Support

Genesys Contact Center Training

  • Genesys Pure Engage Technical Advisor

Additional Training

  • Introduction to SQL
  • Aerohive Wireless Technical Advisor
  • ConnectWise Manage Implementation
  • ConnectWise Administrator
  • ConnectWise Project Manager